ITIL - Wikipedia
https://en.wikipedia.org/wiki/ITIL
ITIL (formerly Information Technology Infrastructure Library) is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
ITSM vs ITIL: What's the Difference, and How Do They Complement...
https://www.cherwell.com/it-service-management/library/blog/the-difference-between-itsm-and-itil/
ITSM vs ITIL? People new to the world of IT service management often wonder about the difference between them. Read on for answers to your questions.
ITSM vs ITIL - What's the Difference Between ITIL & ITSM?
https://www.ivanti.com/blog/whats-difference-itil-itsm
IT Service Management (ITSM) is sometimes mistaken as a software solution. In reality, ITSM is about Definition of ITSM: IT Service Management is a strategic approach for designing, delivering...
ITSM vs ITIL: What's the Difference? - BMC Software | Blogs
https://www.bmc.com/blogs/itsm-or-itil-that-isnt-the-question/
IT Service Management (ITSM). ITSM refers to the way you manage the information systems that Historically, ITIL was the shortened form for IT Infrastructure Library, but the acronym has outgrown...
What is IT service management? | ITIL | AXELOS | ITSM roles
https://www.axelos.com/best-practice-solutions/itil/what-is-it-service-management
IT service management (ITSM) is a concept that enables an organization to maximize business value from the use of information technology. ITSM positions IT services as the key means of delivering...
ITSM- What is it? | ITSM vs ITIL | ITIL Docs
https://www.itil-docs.com/it-service-management/
IT Service Management (ITSM) is a practice that details procedures for providing and managing IT services effectively and efficiently, ensuring the provision of customer satisfaction to the customers.
List of Top IT Service Management (ITSM) Software 2021
https://www.trustradius.com/it-service-management-itsm
IT Service Management (ITSM) is a process-based practice intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.